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Key Services for
Government Here are Some of the Top Services Utilized by Our Government Clients |
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Consultative Mystery Shopping |
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Customer Satisfaction Surveys Conduct telephone, web, or hardcopy surveys to gauge customer satisfaction, likelihood of retention, client preferences, and populate your contact management system with respondent-specific information. Click the link above to learn more. |
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Business Retention & Expansion (BRE) News Research Imagine every two weeks receiving reports containing news on leadership changes, earnings, facility changes, mergers/acquisitions and other vital information on your key local businesses – those that you can’t afford to lose, whose job force you want to keep and grow. The CSS BRE News Research reports do just that. Click the link above to learn more. |
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BRE Company Surveys With one of our clients, we surveyed and/or interviewed business leaders at 350+ local companies, determined which were most at-risk of job loss, and which should be highest priority for retention efforts. We recommended an ongoing touch plan with all clients, but more specifically implementing a call program with those at High risk of relocation or job loss. Click the link above to learn more. |
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