About
About
Ed Gagnon, CSS Leadership
Consulting
Fast-Track Culture Assessment
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Strategic Planning
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Touch Point Planning
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Charlotte Mystery Shopping Services
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© Customer Service Solutions, Inc. 2013-17
Customer Service Tips of the Week
Are you the Output or the Input? – 6/25/19
Hear Them, and Tell Them What You Heard – 6/18/19
It’s Decision Time. What are you going to do? – 6/11/19
You Do Know Jack – 6/4/19
How to Give the Right Kind of “No” – 5/28/19
