About
About
Ed Gagnon, CSS Leadership
COVID-19
Change Management Coming Out of COVID
Rebuilding Customer Comfort and Confidence
Strengthening Culture Coming Out of COVID
Keeping Customers during COVID-19
COVID-19 Strategies and Tips
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Charlotte Mystery Shopping Services
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BRE News Research Services (brebuzz)
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Recent Tips and Posts
Signs of Service Recovery Situations – 1/18/22
January 18, 2022
In Survey Development, Think in Reverse – 1/11/22
January 11, 2022
Foster Positive Feelings – 1/4/22
January 4, 2022
© Customer Service Solutions, Inc. 2013-20
Customer Service Tips of the Week
Signs of Service Recovery Situations – 1/18/22
In Survey Development, Think in Reverse – 1/11/22
Foster Positive Feelings – 1/4/22
How to Make the Situation Right – 12/28/21
2021 Holiday Poem – 12/21/21
