Customer Service Solutions, Inc. | Customer Service Solutions, Inc.

Mystery Shopping

Painting a picture of your customer’s true experience.

Mystery Shopping

Service Excellence

Core training for long-term success.

Service Excellence

Focus Groups

Digging deep into the real issues; focusing on solutions.

Focus Groups

Improving Your Bottom Line by Improving Your Customer Service.     Contact Us

Customer Service Tip of the Week

Dena had some questions about her water bill, so she looked for answers on the utility’s website.  She didn’t find specific answers, and she really didn’t want to get on the phone with somebody at the time and risk staying on hold.  She had lots going on, but she noticed the opportunity to use the […]