Customer Service Solutions, Inc.

Improving Your Bottom Line by Improving Your Customer Service. Contact Us

Jenny lives on a farm, and she’s often running errands to get things for the animals or the family. She goes to one particular store to get her hay, and she always chit-chats with the person at the register. Marie is always friendly and cordial, and Jenny always buys a cup of coffee when she’s […]

Sports

Increase ticket renewals/revenue. Create a great Fan Experience. Train staff on Fan Relations and Service Excellence skills. Efficiently build relationships with Touch Point Plans.

Education

Take a holistic approach to Student Success. Determine Students At-risk of non-completion. Mystery Shop the Student Experience. Train staff on Service Excellence.

Government

Create a cohesive culture around a Common Vision. Train staff, gauge customer satisfaction, mystery shop your services, and eliminate the root causes of complaints.

Healthcare

Define the great patient experience. Action Plan for Continuous Improvement. Get everyone on the same page, going in the same direction. Train for an “Always” culture.

Consulting

Research

Training

Free Resources

CSS Clients

Mystery Shopping

Service Excellence

Focus Groups

Customer Service Solutions, Inc.

Mystery Shopping

Service Excellence

Focus Groups

Related posts and pages: