Customer Service Solutions, Inc.

Mystery Shopping

Painting a picture of your customer’s true experience.

Mystery Shopping

Service Excellence

Core training for long-term success.

Service Excellence

Focus Groups

Digging deep into the real issues; focusing on solutions.

Focus Groups

Improving Your Bottom Line by Improving Your Customer Service.     Contact Us

Customer Service Tip of the Week

In the recent Bloomberg article “Some banks are giving tellers more to do and better pay,” a Goldman Sachs survey is highlighted. It notes how more and more people are going to digital means to find answers to questions through self-service, and then they go to tellers or a branch if they can’t find the […]