Customer Service Solutions, Inc.

Improving Your Bottom Line by Improving Your Customer Service. Contact Us

After going to the same barber for more than a decade, I decided to leave. The customer experience went down, and the price went up. For my last several visits, I was the one who was driving the conversations – when I could get a word in edgewise between my barber’s preferred banter with his […]

Sports

Increase ticket renewals/revenue. Create a great Fan Experience. Train staff on Fan Relations and Service Excellence. Build relationships with Touch Point Plans.

Education

Take a holistic approach to Student Success. Determine Students At-risk of non-completion. Mystery Shop the Student Experience. Train staff on Service Excellence.

Government

Create a cohesive culture around a Common Vision. Train staff, gauge customer satisfaction, mystery shop your services, and eliminate the root causes of complaints.

Healthcare

Define the great patient experience. Action Plan for Continuous Improvement. Get everyone on the same page, going in the same direction. Train for an “Always” culture.