About
About
Ed Gagnon, CSS Leadership
COVID-19
Change Management Coming Out of COVID
Rebuilding Customer Comfort and Confidence
Strengthening Culture Coming Out of COVID
Keeping Customers during COVID-19
COVID-19 Strategies and Tips
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Posted on
March 22, 2017
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Mystery Shopping Services
Customer Satisfaction Surveys
Service Excellence Training
Focus Group Recruitment/Facilitation
Fast-Track Culture Assessment
Retention & Growth Assessment
Strategic Planning
Client Exit Interviews
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Recent Tips and Posts
Listen with Your Eyes – 1/28/25
January 28, 2025
When You’re the Educator, What Should You Teach? – 1/21/25
January 21, 2025
Wrap It Up Right: Why Follow-Up Communications WOW Customers – 1/14/25
January 14, 2025
© Customer Service Solutions, Inc. 2013-20
Customer Service Tips of the Week
Listen with Your Eyes – 1/28/25
When You’re the Educator, What Should You Teach? – 1/21/25
Wrap It Up Right: Why Follow-Up Communications WOW Customers – 1/14/25
From Conversation to Connection: Defining Customer Engagement – 1/7/25
Self-empower for the New Year – 12/31/24
