Focus Groups

Digging deep into the real issues; focusing on solutions.

OVERVIEWFACILITATIONRECRUITMENT/CONFIRMATIONTRANSCRIPTION
CSS conducts Employee and Customer Focus Groups for its clients in many industries. The goals are typically to understand in a deeper, more personal and specific manner those issues or opportunities that exist within the organization for staff or outside the organization for customers.

Our Charlotte, NC-based firm has designed and facilitated Focus Groups in the Charlotte region and several other areas of the Southeast as well.