About
About
Ed Gagnon, CSS Leadership
COVID-19
Change Management Coming Out of COVID
Rebuilding Customer Comfort and Confidence
Strengthening Culture Coming Out of COVID
Keeping Customers during COVID-19
COVID-19 Strategies and Tips
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At-Risk Profiling
Charlotte Mystery Shopping Services
Client Exit Interviews
Consultative Mystery Shopping Services
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BRE News Research Services (brebuzz)
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CSS Facilitation Services
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Posted on
October 23, 2015
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Mystery Shopping Services
Customer Satisfaction Surveys
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Fast-Track Culture Assessment
Retention & Growth Assessment
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Client Exit Interviews
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Recent Tips and Posts
Talk About Yourself to Build Customer Confidence – 4/16/24
April 16, 2024
The Proven Value in What You Do – 4/9/24
April 9, 2024
A Tale of Two Texts – 4/2/24
April 2, 2024
© Customer Service Solutions, Inc. 2013-20
Customer Service Tips of the Week
Talk About Yourself to Build Customer Confidence – 4/16/24
The Proven Value in What You Do – 4/9/24
A Tale of Two Texts – 4/2/24
The Secret Sauce for Great Customer Service – 3/26/24
The Miracle of an Apology – 3/19/24
