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BRE and “Live Business Intelligence”

October 15th, 2014 (No Comments)

In the article North Peace Economic Development Commission to launch a regional Business Retention and Expansion, the NPEDC says that it’s creating a BRE program – in short – to convey it cares about local business – those that aren’t being recruited like royalty and yet still provide well over 70%-80% of job growth in […]

Of Panthers, Bratwurst, and a Greater Purpose – 10/14/14 TOW

October 14th, 2014 (No Comments)

I’m fortunate to be a season ticket holder of the Carolina Panthers NFL football team. At most games, I grab something to eat in the concourse before I go up to my seat, and the dynamics of the interactions with the staff at the food booths are usually VERY positive. Let me paint a picture… […]

The Customer Service Rep Stuck Inside the Robot

October 13th, 2014 (No Comments)

Usually I can share an insightful “lesson learned” from customer service stories on the web, but this one is too little weird to evaluate; yet, it’s interesting enough to share. In the article Robot makes big bang at Indy airport, you can see a picture of a robot that circulates baggage claim at the Indianapolis […]