Key Industries
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Recent Tips and Posts
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Round 1 – Sales v. Service – Ding, Ding! – 6/18/13 TOW
They worked as a team…an individualized dysfunctional team. Let me know if you ever heard a story like this before. Darla was just about the greatest sales rep ever. She could take someone from suspect to prospect to client literally in a matter of a few minutes or 2-3 conversations. Steven was the consummate professional […]
Be Alert to BRE Red Flags
Imagine that you’re a Business Retention & Expansion (BRE) professional. You target certain businesses locally to get to know, develop good relationships with them, and yet “things happen” with them that catch you off-guard. They announce they’re leaving, they’re downsizing, or they won’t renew their lease. You wonder “Why didn’t I know about this sooner?” […]
Houston, We Don’t Have a Problem – 6/11/13 TOW
It was the first time that I had used this shuttle service, and it was also my first trip to Houston. I decided to take the shuttle from the airport to the hotel since I had extra time and because it was about half the price of a taxi. After paying for the shuttle at […]
