About
About
Ed Gagnon, CSS Leadership
COVID-19
Change Management Coming Out of COVID
Rebuilding Customer Comfort and Confidence
Strengthening Culture Coming Out of COVID
Keeping Customers during COVID-19
COVID-19 Strategies and Tips
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Charlotte Mystery Shopping Services
Client Exit Interviews
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BRE News Research Services (brebuzz)
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Mystery Shopping Services
Customer Satisfaction Surveys
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Fast-Track Culture Assessment
Retention & Growth Assessment
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Recent Tips and Posts
Wrap It Up Right: Why Follow-Up Communications WOW Customers – 1/14/25
January 14, 2025
From Conversation to Connection: Defining Customer Engagement – 1/7/25
January 7, 2025
Self-empower for the New Year – 12/31/24
December 31, 2024
© Customer Service Solutions, Inc. 2013-20
Customer Service Tips of the Week
Wrap It Up Right: Why Follow-Up Communications WOW Customers – 1/14/25
From Conversation to Connection: Defining Customer Engagement – 1/7/25
Self-empower for the New Year – 12/31/24
2024 Holiday Poem – 12/24/24
Is Their Poor Planning Your Emergency? – 12/17/24
