Key Industries
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Recent Tips and Posts
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I Know It When I See It – 7/28/15 TOW
“I know it when I see it.” In 1964, a United States Supreme Court justice used these words to determine whether a movie was an “obscenity” or not. He couldn’t define an obscenity with words, but he concluded that this particularly movie couldn’t be accurately described using that word (or other words the plaintiffs were […]
Be Understanding if You Don’t Understand – 7/21/15 TOW
Why is this person so wigged out? This customer won’t make eye contact with me – weird. I really have no idea why they’re asking me that question. Of all the things to complain about, they chose THAT? People are different. Some people fly off the handle when they’re put on hold for even ten […]
Learn How to Swim at a Young Age – 7/14/15 TOW
When you’re 8 miles from the Canadian border in North Dakota, there’s not much reason to learn how to swim. As a child, you’re more concerned with shooting marbles, building a mini-igloo, and learning how to avoid frost bite. That’s where and how I grew up, but as I grew older, and moved South, I […]
