Key Industries
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Recent Tips and Posts
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Jamey Needed to Slow Down – 6/10/14 TOW
Jamey is young, but he’s pretty good at sales – his new sales numbers generally prove the point. He seems to care about fixing issues, speaks articulately, and responds quickly and specifically “on his feet” when asked the tough questions or challenged. He’s confident, so Jamey was shocked when one of his accounts told him […]
To Get Tomorrow’s Customers, Do This… – 6/3/14 TOW
My house was BOILING! Okay, maybe that’s a slight exaggeration since water boils at 212 degrees, but it’s much hotter than it should be when the air conditioner is running 24 hours a day. We had only used one Air Conditioning contractor since we moved into our house, and it’s the same one that installed […]
Link and the $5 Mistake – 5/27/14 TOW
It was Link’s first job – working in the retail shop – and he enjoyed it immensely. He was learning how a business runs, the importance of the customer to a company’s success, and his role in creating that success. He had these big picture lessons he was learning, even though his pay was minimum […]
