Key Industries
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Recent Tips and Posts
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Ensure Your Voice of the Fan Approach Includes These Key Points
Voice of the Fan – we use that phrase with many of our clients, but to clarify its meaning, sometimes it helps to look at examples. The University of Florida’s “University Athletic Association” (UAA) is forming a fan advisory group that will provide feedback on how to improve the fan experience at UF football games, […]
Adrian Knew the Goal of His Role – 4/29/14 TOW
Last week was about the “5 P’s” of Building Confidence, but this week’s Tip will focus on the most significant one of all: Knowing Your Purpose. I was facilitating a training workshop of K-12 bus drivers on Service Excellence. During the session, I asked everyone to create a “Personal Mission Statement.” Essentially I asked them […]
BRE’s Target is Long-term Growth
Keep Calm and Carry On. To Economic Development’s Business Retention & Expansion (BRE) professionals, the motto is “Keep Jobs and Parlay On.” BRE programs are not just about retention, they’re really about growth. But it’s hard to parlay your existing businesses into growth if you aren’t keeping the companies and jobs you have already. In […]
