CSS recently launched its new website – check it out at: http://cssamerica.com/home/
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Recent Tips and Posts
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Try an Empathy Exercise - 5/23/23
Time is of the Essence - 5/16/23
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Are You in a Position? - 5/2/23
De-escalating Conflict in Customer Service - 4/25/23
Why a Home Run Swing Whiffs - 4/18/23
Improve Co-worker Rapport to Improve the Customer Experience - 4/4/23
G.A.B. – The Survey Guiding Principles - 3/28/23
CSS recently launched its new website – check it out at: http://cssamerica.com/home/
Ed Gagnon, President
Customer Service Solutions, Inc.
Charlotte, NC
p. 704.553.7525
f. 240.266.6519
edward.gagnon@cssamerica.com
www.cssamerica.com