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Is Your Fan Experience a Reason to Stay or Leave?

October 16th, 2013 (1 Comment)

It’s not about winning. It’s not about the more popular sport. It’s about convenience and interactions with the people around you…. In the article Why I Gave Up My NFL Season Tickets, a former Washington Redskins season ticket holder shares why he’s no longer an NFL season ticket holder (STH) and is now a STH […]

Dan the Yard Man Keeps the Customer Moving – 10/15/13 TOW

October 15th, 2013 (No Comments)

When “Dan the Yard Man” came to Lori’s home for a quick consultation, she was looking for advice. Many parts of the yard were having issues – grass not growing, erosion in the dirt, etc. Dan’s company maintains the feed on the yard and does aeration, but Lori had put off aerating her yard until […]

9 Quick Ideas for Customer Service Week – There’s Still Time!

October 9th, 2013 (No Comments)

The World loves a landmark, an event, a holiday season, a moment in time. Greeting card companies especially love these milestones, because they’re usually a good reason to buy a card for someone. Well this week is no different. In the business world, this is known as Customer Service Week. It’s a time to celebrate […]