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In the article NuStar Energy Plans $365-Million Expansion in Louisiana, Louisiana Governor Bobby Jindal hailed growth of an existing company in Southeast Louisiana. According to Gov. Jindal, “When I entered office, I said business retention and expansion (BRE) would be our top economic development priorities. Today’s announcement shows our strong commitment to retaining and growing […]

Don’t pick a fight with a customer. Don’t throw a baseball at them. Don’t kick a football in their direction. Don’t smack a slapshot over their head. In the article Flyers touching third rail of fan relations, Phil Sheridan gives multiple examples of players chastising fans for complaining (about the play on the ice or […]

Shareholders like earnings. People like pizza. So how do you get better earnings in a pizza firm? According to Domino’s Pizza CEO Patrick Doyle in this article on cnbc.com, it’s about “retention and customer satisfaction.” The company’s 4th quarter net income rose to $30.9 million. He also addressed how social media has allowed more 1-to-1 […]