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“I have too much to do and not enough time to do it.” “I can never get anything done.” “They keep adding things to my plate, but they never take anything away.” I’m sure most everyone reading this tip has said something similar at some point in their work lives. We are asked to do […]

Are you a Dunkin’ Donuts or Krispy Kreme raving fan? Take the poll in this Tip of the Week, and let us know! JavaScript needs to be enabled for polling to work. Online Surveys by Constant Contact. Why are we discussing donuts? It’s because it’s rare to find someone who likes both brands equally. It’s […]

There are definitely phrases to avoid and others to adopt, especially when you’re dealing with the irate customer. But what about great things to say to the customer just in the normal routine of interacting with someone? What can we say to convey we care? What phrases are music to a customer’s ears? Here are […]